The future of employee retention
Wednesday, November 27, 2024 - Dignify
In recent years, keeping employees around has become one of the most pressing challenges facing employers across the world and in all industries. With trends like quiet quitting, the Great Resignation, drastic shifts in employee demands, and historically high levels of stress and burnout, only the most adaptable and resilient organizations have managed to keep their turnover rates in check. As we get closer to 2025, it’ll be important to have a game plan for employee retention going into the next year and beyond. Here are some ideas worth including:
Revolutionize the hiring process
Ensuring effective retention begins before an employee even joins the organization. The time to evolve from the traditional hiring process, which often prioritizes technical skills and experience, has come. In addition to those hard skills, make it a point to place an emphasis on personality, cultural fit, values alignment, and potential for growth. You want to ensure that the person you are looking to hire is qualified to thrive as an integral part of their team and company, which goes far beyond technical assessments and skills lists.
Expanding your assessment and analysis of candidates to include things beyond technical skills will help you build resilient teams that can navigate change, collaborate effectively, and stay engaged with a strong culture. By thoroughly understanding who a person is, what motivates them, and what their values are, you can ensure that you are hiring someone who fits in well with the culture of the company and the team they will be joining, which will significantly decrease the possibility of turnover.
Prioritize employee well-being
Employee well-being must be among the top priorities for the modern employer. Issues that were once peripheral concerns for many organizations are now unignorable. People are no longer tolerating workplaces that negatively impact their mental health, bring them an excess of stress, don’t demonstrate flexibility, and so on.
Organizations could consider offering comprehensive wellness programs that go beyond standard health insurance. These can include mental health support, access to counseling services, financial wellness resources, and programs that promote physical health, like fitness memberships or on-site gyms.
Create a culture where talking about these issues and acting to resolve them isn’t stigmatized. Leaders should regularly check in with their employees and address these topics head on. Leaders should be prepared to exercise some flexibility and adjustability according to circumstances in the personal lives of their employees. Employees should be encouraged to take time to refresh when they need it. Make their needs your priority and watch turnover rates drop.
Provide continuous feedback
Traditionally, feedback is often limited to annual performance reviews, or at best, quarterly reviews, but the future of employee retention requires a shift toward continuous feedback. Employees, particularly younger generations like millennials and Gen Z, thrive on regular communication, coaching, and opportunities for growth.
Companies must move away from once-a-year performance appraisals and instead offer frequent, constructive feedback. This not only helps employees improve but also makes them feel valued and seen. Continuous feedback allows for course corrections before small issues snowball into major problems, which can ultimately lead to disengagement, turnover, and organizational failures.
Leaders can act as coaches, offering guidance, recognition, and development opportunities. With more frequent check-ins, employees remain aligned with organizational goals and feel more invested in their work.
Promote work-life balance
In many workplaces, the line between work and personal life has blurred, especially with the rise of remote and hybrid work models. Turnover rates will rely heavily on how well organizations can support employees in maintaining a healthy work-life balance.
Promoting work-life balance is not just about offering remote work options. It includes flexible scheduling, encouraging time off, and setting clear boundaries around work hours. Companies that promote a results-oriented work environment—where employees are evaluated on outcomes rather than hours worked—are better positioned to retain talent. Furthermore, offering paid time off, sabbaticals, and policies that encourage employees to unplug and recharge are essential to long-term retention.
The bottom line
Addressing employee retention requires a fresh approach that makes people the center of focus. It begins with thoughtful hiring, focusing not just on skills but on character, culture, and values, ensuring a better fit from day one. Supporting well-being—both physical and emotional—matters now more than ever, as stress and burnout become common. Regular, meaningful feedback should replace rigid review cycles, offering guidance when it’s needed most. Finally, respecting the boundaries between work and personal life is key to keeping teams balanced and energized. By making these changes, organizations can build a workplace where people choose to stay and grow.